Warranty, Cylinders & Parts
Every Perch chair and stool comes with a 15-Year Warranty and a Lifetime Cylinder Guarantee. Fill in one short form below. No call needed.
Seat sinks or won't adjust? Request a free replacement cylinder
Free for the life of the chair or stool. Tell us where you bought it, your order number and where to ship the new cylinder.
How to replace a cylinder, step by step with photos.
Part missing or broken? Request a replacement part
Tell us where you bought it, your order number and where to ship the part. Then tell us which part is missing or broken and add a photo.
What the warranty covers
15-Year Warranty · Lifetime Cylinder Guarantee
15 years against defects in materials and workmanship, 5 years on upholstery, and a replacement gas cylinder at no charge for the life of the chair or stool.
Mesh chairs, ESD chairs and a few other models carry their own terms, shown on each product page.